Privacy Policy

At Steel Seal, we are committed to the utmost level of security and privacy for our customers. We collect only information that is directly related to your request or to your order for the purposes of helping us to deliver, improve and enhance the service that we provide to you.

If you request further information from this website we will ask you to provide us with your name, position, the name of your company and your email address. The relevant information is then used by us to contact you regarding the requested information and to communicate with you on any matter relating to your request or use of this website.

Safe, Secure Ordering

When processing your order in the checkout area we use 128bit encryption technology to ensure that the information you submit can only be seen by us, thus keeping it private.

Your Credit Card information is NOT stored in our databases

We do not store credit card information. Once your order is placed, you will be re-directed to a secure third-party platform (currently PayPal) for processing. Because your CC information is not stored in our system, you are required to re-enter it each time you place an order; however, we at Steel Seal feel that the security benefits to our customers far outweigh the inconvenience of having to re-enter this information each time you place an order.

Your Privacy Is Assured

We will not sell your information to any third party without your permission. All mailings will be subject to consent at the time of signing up and will include the option to unsubscribe so that they will no longer receive mailings.

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

This website collects and uses personal information for the following reasons:

  • Site Visitation Tracking:

This website incorporates the use of Google Analytics and Google Adwords services to track user interaction such as the number of visitors to the website, their geographical location and the device used to browse the website. This information helps us to improve the service offered to our customers. None of the information gathered through the use of analytics allows us to personally identify you to us. We consider Google to be a third-party data processor (see below). Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.

Cookie Usage

Our site uses cookies to keep track of user sessions. A user session is you coming to our website, browsing around, purchasing items or not, then leaving. Sessions associate a customer with a shopping cart. We do not use cookies for any other tracking purposes other than associating you to your shopping cart. Once you complete your order, your cookie is destroyed until you shop again with us. For more information view our full Cookie Usage Policy

Our site uses an order form for customers to request information, products, and services. We collect visitors’ contact information (such as their Name, address and email address) and in some cases financial information (like their account or credit card numbers). Contact information from the order form is used solely to process orders for our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Any financial information that is collected is used to solely to bill the customer for products and services. This information is never shared with or sold to third parties.

Personal contact information or information pertaining to your order will be held no longer than is necessary for the purposes for which the personal data are processed. In most cases a customer’s order details will be held indefinitely, this is due to our commitment to our lifetime guarantee and will allow us to assist you with your guarantee should it be required in the future.

Use by Minors

The Services are not directed to individuals under the age of eighteen (18), and we request that they not provide Personal Data through this website or any related services.

Your Rights to Access Your Data and to Data Removal

As a user of this website you have the right at any time to request details of any information held about you, as well as the right to have any details that you feel are held incorrectly to be rectified or the right to request that the information be deleted permanently from our records. Should you wish to contact us regarding access to or the rectification or removal of your personal information, or for any other information pertaining to this privacy policy please contact our Data Protection Officer on the details below.

This website is hosted by Paragon Internet Group t/a Tsohost Limited.

Third Party Data Processors

All third-party data processors (for example, Google, PayPal) have been carefully chosen in order that they, to the best of our knowledge comply with the regulations set out under UK law as well as those in EU General Data Protection Regulation 2018 (GDPR).

Updates To this Privacy Policy

We may change this Privacy Policy from time to time to reflect new services, changes in our Personal Data practices or relevant laws.

The last updated version can be found at the bottom of this Privacy Policy under ‘Last Update’.

Data Breaches

If we believe that any identifiable personal data stored by our company, this website’s database or by third party data processors has been unlawfully breached, we are committed to report this to the relevant authority within 72 hours.

Data Controller & Contact Information:

The data controller for this website is:

Steel Seal Ltd, Company Registration Number: 07421424

Registered address:

3B Wellington Road
Waterloo Park
B50 4JH
United Kingdom

Tel: +44 01789 330 668

Should you wish to contact us regarding this Privacy Policy or any information held by us about you, please contact us on: or by phone at 0871 288 7125

All requests for information will be met within 30 days from the date of request.

Last Update

This Privacy Policy was last updated on 29/05/2018